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Frequently Asked Questions
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What are the pitfalls?As long as we work as partners, there are no pitfalls. There are multiple lease structures that provide for flexibility if usage is uncertain. At the end of the lease if equipment is returned complete, working and certified, McKinley Scientific will be able to resell the instrument into secondary and tertiary markets, recover our investment, enabling us to invest in new technology with you.
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Is asset management expensive?Purchasing instruments that do not have a long-term usefulness is very expensive and can lack the discipline of timely disposal. Often instruments are kept around for years but lie idle. When they are eventually sold they return pennies on the dollar because the functionality cannot be guaranteed and therefore value is lost. Leasing maximizes the value by recognizing that an installed and maintained instrument has none of these uncertainties. McKinley Scientific will invest in the technology and gain a return when the instrument is sold at the end of the lease. The investment lowers the lease payment cost by accounting for the future value at the start of the lease. The net result is an efficient method for paying for usage of the instrument.
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Why should you use our asset management program?The asset management program decreases maintenance and utility expenses by providing a systematic instrument replacement program with using capital funds. The program eliminates the risk of project or technology obsolescence and maximizes equipment residual value. New equipment increases productivity by decreasing equipment size and down time while increasing sensitivity, functionality, speed, and regulatory compliance. The asset management program eliminates equipment depreciation and related expenses (write-off, transport, storage, disposal, and personnel). Generally, employee retention and new employee recruitment is enhanced by providing state-of-the-art equipment and facilities.
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How does the installation process work?McKinley Scientific can provide both the pre-installation and the on-site installation in order to give your newly acquired instrumentation a seamless transition into your laboratory. The on-site installation will then be performed by one of our own trained technicians or in certain cases, by the manufacturer themselves.
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How can I be sure that the equipment I bought will arrive safely to my laboratory?Our Shipping & Logistics Manager makes sure that every single package or crate that leaves our facility is packed to the highest standards. The large items are custom packed in crates constructed on-site. Smaller items are double boxed. All items carry warning stickers and where appropriate, “ShockWatch” labels and indicators. We also partner with some of the best in class transport companies that share our values in customer service.
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How can I be positive that the pre-owned analytical equipment I bought will work?We remove the uncertainty of buying used instrumentation by refurbishing, testing, and calibrating the equipment in-house prior to shipping to your laboratory. Our high standard of quality assurance gives us the ability to ensure our customers that buying with McKinley Scientific means that you will get the absolute best out of your pre-owned equipment. Our instruments are McKinley Certified!
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What type of product warranty do you offer?We sell very few instruments on an “as-is” basis. Our standard warranty is 30 days – parts, labor, and travel. Warranty is not something that we can include for free. Therefore by offering a 30-day warranty, we are able to keep down the cost of the instrument. 30 days is typically long enough to evaluate the instrument, confirm it’s quality, and put it under a service contract with your preferred provider. We offer warranty upgrades from 30 days to 90 days, 6 months, 9 months or 12 months should you wish to purchase additional coverage.
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How should I decide whether to purchase or lease a mass spectrometer?This decision really comes down to the needs of your laboratory: whether you need the highest-end technology or whether the leading-edge technology is less of a requirement. Either way, the McKinley Scientific team is here to not only guide you with this decision but to come up with a program to meet both your personal and budget requirements so that you can get the best value out of your new instrumentation.
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What happens at the end of financing or leasing?If you financed the equipment, you will purchase the equipment for $1.00 at the end of the financing. If you leased the equipment, you should plan to return the equipment on the contracted date. 90 days before the end of lease, we will be in dialogue to discuss which instrument you would like to bring in as a replacement to take advantage of the asset management goal. However, we know circumstances change so we are very flexible in extending the lease for a short period of time, or, give you a purchase option in the unlikely event you would need to keep the instrument.
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What is instrument asset management?Asset management is the ability to forecast the useful life of an instrument in a laboratory through a lease. A lease provides you with the ability to constantly have the newest and top of the line technology in your laboratory.
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